Terms of Use
Effective Date: July 2025
Welcome to Right Raasta. By using this website or booking a session, you agree to the terms below. Please read them carefully.
If you have any questions, you can always reach out to hello@rightraasta.in.
- Who We Are
Right Raasta is a personal conversation space. We offer guided one-on-one sessions meant to help individuals reflect, process, and think through their life situations. These are not therapy or clinical mental health services.
- Nature of the Service
- Our sessions are not therapy, not counselling, and not medical advice.
- We do not diagnose, treat, or cure any mental health condition.
- If you are experiencing a medical emergency or a serious mental health issue, we encourage you to seek help from a licensed professional.
- Booking and Sessions
- Each package comes with a specific number of sessions, to be completed within a set timeframe:
- DipToe: 1 session
- Friend Package: 2 sessions within 7 days
- Buddy Package: 5 sessions within 30 days
- Brother Package: 10 sessions within 90 days
- Additional sessions (add-ons) can be purchased based on your package.
- Payments and Refunds
- All payments are to be made in advance at the time of booking.
- Sessions are non-transferable.
- Refunds are not available once a session is confirmed, except in the case of cancellation by Right Raasta.
- Rescheduling is allowed with at least 24 hours’ notice. Last-minute cancellations may result in session forfeiture.
- Confidentiality
- Everything shared during a session is kept private and confidential.
- We do not record, share, or disclose session content unless legally required to do so.
- However, please remember that online communication, while secure to the best of our ability, is never completely risk-free.
- Communication Policy
- After booking, communication may happen over email, WhatsApp, or video calls.
- By booking a session, you consent to receive communication related to scheduling or reminders.
- We will never send promotional messages without your consent.
- Website Use
By browsing or using the Right Raasta website, you agree not to:
- Copy or distribute any content without permission
- Try to interfere with the operation of the site
- Upload malicious code or engage in abusive behaviour
- Right to Refuse or End Engagement
Right Raasta reserves the right to:
- Refuse service if we feel we are not the right fit for your needs
- End a session if inappropriate, disrespectful, or unsafe behaviour occurs
- Recommend professional help if we believe your situation requires licensed care
- Changes to These Terms
We may update these terms as the service evolves. The most recent version will always be available on the website. Your continued use of the platform means you accept the updated terms.
- Contact Us
If you have any questions about these Terms & Conditions, please write to:
Right Raasta
Email: hello@rightraasta.in